Northwich Angling Association

Saved time on admin, better insight into club data, improved member experience, New website to help promote the club.

Northwich Anglers Association was established nearly 100 years ago from a group of local clubs joining together and naming it Northwich Joint Anglers. The club then changed its name to Northwich Anglers Association in the 1970s.

Throughout our history, our goal has been to provide a variety of Angling within the Vale Royal area for our members. Our waters consist of nine miles of the River Weaver, sixteen miles of the Trent and Mersey canal and approximately four miles of the River Dane. We also control many outstandingly beautiful still waters, all within the Northwich area.

Before using Clubmate, the committee members had to work very hard in order to run the club effectively. The volunteers are fantastic and they did everything they could to make sure things were running smoothly, but it became clear that the out-of-date systems were making it hard to know if the valuable data we needed (such as the number of memberships we were selling) was accurate.

We wanted to keep everything in one place. When we wanted to look at the membership count and sales figures, it was an ordeal trying to make sense of all the numbers and it didn’t help that we had so many different areas for different bits of information. A centralised system that all volunteers could access and enter member information into would solve that problem. It would be a bonus if that same system could generate reports on our club operations so that we didn’t have to trawl through data and extract the information ourselves when it came to presenting things back to the committee.

Our main concern was that our members generally were not very tech-savvy so we worried that switching to an online system might be an unwelcome change. However, after having a demo we saw how simple the system looked, so we were confident that our members would soon get used to managing their memberships online.

Clubmate as a company were great to work with from the initial enquiry to the last stages of setup. The team is very knowledgeable and always on hand to help should we need any questions answered. The level of customer service overall is exceptional.