Stanley & District Angling Club

Customer Story

KEY BENEFITS

Simplified membership process for volunteers and members, allowed members to pay conveniently online, supplied and shipped professional Photo ID cards directly to the member, saved heaps of time on admin, enabled checking of tickets and membership on the bank.

Stanley & District Angling Club - Our Story

Stanley & District Angling Club is a small, friendly mixed-coarse fishing club based in County Durham. Our water is Greencroft Pond and has 22 well-built platforms to fish from, with parking close by. Species include carp (common, mirror, crucian, brown goldfish) roach, rudd, skimmer, bream, tench, chubb and gudgeon. We offer an inclusive angling experience, with easy access to the front pegs and a triple-size dedicated peg for those with disabilities.

Stanley & District Angling Society

Running our fishing club was hard work and tiring.

Joining new members, printing ID cards and even general club management were all done manually with no help of a software system – not even a spreadsheet.

Photo ID cards were a necessity for us because we wanted to stop people from sharing their membership with non-members. We couldn’t find a supplier to take care of this for us, so we took on the work ourselves. However, we quickly realised that it was going to be a bigger job than we had anticipated, and soon we were spending lots of our personal time getting the cards printed and distributed. 

We had to ask new joiners to provide a passport-style photograph with their membership form, which we soon learned isn’t something that people tend to have on hand anymore. Combine that headache with the added paperwork of sending out/receiving membership forms, managing the club efficiently felt like an impossible task.

To add to this, the only payment options we offered were cash and cheque – with most members opting for cash. Given the COVID-19 restrictions at the time, collecting cash wasn’t going to be sustainable for us and it’s not very secure either. We wanted to give our members other ways to pay that were safe and didn’t involve handling cash regularly.

Clubmate fishing club software

What made us choose Clubmate?

I don’t think we were actively looking for a software solution but Clubmate was recommended by another local club after they heard of my concerns. I quickly reached out and after seeing how easy the process was, we decided to get started right away.

The main thing that stood out to us was how simple the system was. It’s straightforward and easy to pick up on, even for those who aren’t tech-savvy. Clubmate allowed us to take our whole joining process online, meaning no more trawling through paperwork or handling cash and receiving cheques in the post.

After speaking to the Clubmate team, we learned that they could also help us with our Photo ID cards. Keeping everything in one place under one system was a bonus and a large part of the reason we decided to get started.

Another huge benefit is that the system is online and cloud-based, so we can log into Clubmate on the bankside and check members’ details or day ticket bookings on the spot – which was the icing on the cake!

The solution we were looking for.

I can honestly say that signing up with Clubmate was one of the best decisions our club has made. It has solved so many of our problems and has made membership processing so much easier. There are so many brilliant tools and I’m still in the process of learning about all of the other great things the software can do. I’m sure that Clubmate will continue to be a lifesaver for us. 

We’ve been able to massively cut back on the amount of cash we’re collecting because members are paying online, which has helped keep everyone safe during the pandemic.

Now that we use Clubmate for our Photo ID cards, members get them sent directly to their home address. It’s completely removed the burden of printing and distributing the cards ourselves, which has saved us a significant amount of time and money. Finally, we can get back to focusing on fishing!

It's the best decision we could've made.

I would highly recommend Clubmate. It’s made things so much easier: from joining new members to being able to access details on the bankside. The software has streamlined our processes and our members love having more control over their memberships.

It’s the best thing we could’ve done. If you run a fishing club and you’re thinking about getting started, don’t wait – reach out to Clubmate straight away.

Clubmate button

If you’d like to learn more about Clubmate and how it could benefit your fishing club, please get in touch (we don’t bite!):

hello@clubmate.co.uk

0333 987 4677

or click Book a Demo, leave your details and we’ll call you!

CLUB NAME

Stanley & District Angling Club

CLUB MEMBERS

100 members

CLUB WATERS

Greencroft Pond

MAIN CONTACTS

Richard Pressley

WEBSITE

Click here

KEY CHALLENGES

No system to manage the club efficiently

Producing & distributing all Photo ID cards by hand

Wanted to avoid handling cash due to COVID-19 restrictions

Keen to verify permits on the bank

Interested in becoming a member of SDAC?

For more information on joining our club, click below to visit our website.