FISHERY MANAGEMENT SOFTWARE FOR TROUT RESERVOIRS & LAKES
Centralise the running of your Trout Fishery
Clubmate is all-in-one Trout fishery management system that eliminates unnecessary paperwork, makes it easy for anglers to book on and gives your team the tools they need to run & grow your business.
Trusted by 1500+ fishery managers, bailiffs, committee members and volunteers
DAY & SEASON TICKETS
Manage Bookings Your Way
Centralise the management of your venue, bookings and availability with Clubmate, the all in one trout fishery software platform.
Empower customers to book & pay online, over the phone or in-person and give your team the tools to know what’s going on at all times.
Run multiple activities at your venue? No problem, Clubmate can power both angling and non-angling activity types.
- Manage day & season permit bookings across all of your venues from a single diary
- Sell add-ons, allocate boats, lifejackets + more
- One workspace for the entire team
- Take payments online, over the phone or face to face
“All of our rangers have work phones and they have the Clubmate app already downloaded on there, that allows any ranger that’s going out and doing their bank checks and patrols to see who’s booked in and where they’re meant to be fishing.”
Fisheries Manager – Bristol Water Fisheries
BOAT ALLOCATION TOOLS
Automated resource allocation
Remove the guesswork and keep track of which angler is on which boat at all times.
Empower customers to review their options and pre-select the boat of their choice online or control allocation internally.
It doesn’t matter whether your team are bankside, in the office or on the water, they will have full visibility of which boat an angler has been assigned via the Clubmate app or desktop browser.
- Allow Anglers to pre-select the boat of their choice
- Staff can change or re-assign boats
- Track attendees and boat allocation on the go
- Boat allocation stored against customers records
FLEXIBLE PAYMENT TOOLS
Payments made simple
Clubmate makes it easy for anglers to pay their membership fees, book tickets and purchase products, securely online from any device, 24/7.
Whether you want to collect payments in-person or online, once off or recurring, cash or card, Clubmate provides you with all the payment tools you need to get paid on time, every time.
- Accept online payments by debit card, credit card and direct debit.
- Payments are automatically reconciled against each customer record.
- Collect payments for upsells and add-ons
- Take face to face payments by cash, card or contactless via our integrated card reader
- Track all financial data with reporting tools
The Clubmate app
ACCESS FOR ALL THE TEAM, FROM ANYWHERE
iOS and Android
- Manage your venue at anytime, from anywhere
- Track attendance and bookings in real-time
- Sell tickets, memberships and products from your pocket
- Monitor financial performance on the go
iOS and Android
- Eliminate doubt and verify anglers details, instantly
- Check in anglers on the go
- Take payment on the spot
- Bailiffs have restricted access to angler data (GDPR)
iOS and Android
- Give anglers the power to book on, whenever it suits them
- Encourage repeat business by making it easy for anglers to book your venue
- Send instant communications with Push notifications
- Sell additional products, offer promotions and choose 3rd party advertising
KEEP TRACK OF YOUR SUCCESS
Make data-driven decisions
Focus your time and budget on what’s working best with real-time, actionable insights into how your fishery is performing, how often your anglers visit and more.
Our easy-to-use reports give you precious insights into the health of your business and provide much needed transparency of your financials.
You’ll get reports on membership, product & ticket sales at the click of a button. And if you want to print them off, you can do that too.
- Track attendance, repeat business and customer lifetime value
- Discover where your anglers are coming from
- Gain total transparency of your fisheries receivables
REPEAT BUSINESS ON TAP
Built-in marketing and communication tools
With all of your contacts stored within the Clubmate database, you’ll be able to send out fishing reports, newsletters, promotions and more via email, text or push notification. If you’re low on bookings, use Clubmate to identify customers who haven’t visited for a while and entice them back with a special offer.
Set up and send messages on auto-pilot, based on triggers and customer activity that you define.
- Send individual or group messages via email, text or push notification
- Automatically send messages based on customer behaviour
- Identify lost customers and win them back
- Fill empty swims on quiet days with promotional offers